Privacy policy

Effective Date: July 18, 2026

Store Name: Nails By Poonam

Website: https://nailsbypoonam.store

At Nails By Poonam, we are committed to protecting your personal information and your right to privacy. When you visit our website (https://nailsbypoonam.store) and purchase our handmade press-on nail products, you trust us with your personal data. We take your privacy very seriously.

This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@nailsbypoonam.store / info.nailsbypoonam@gmail.com

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, when you participate in activities on the website, or otherwise when you contact us.

Personal Information Provided by You: We collect names, phone numbers, email addresses, mailing addresses, billing addresses, and payment details (such as credit/debit card information processed securely through our payment gateways) when you place an order or sign up for our newsletters.
Automatically Collected Information: When you visit our website, our servers automatically collect certain information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To Facilitate Account Creation and Logon Processes.
To Process and Fulfill Your Orders: We use your information to manage and ship your orders, process payments, communicate regarding delivery, and handle returns or replacements.
To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To Protect Our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, fraud monitoring and prevention).
To Enforce Our Terms, Conditions, and Policies for business purposes, legal compliance, or contractual agreements.
To Respond to Legal Requests and Prevent Harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

Vendors, Consultants, and Other Third-Party Service Providers: We share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and shipping fulfillment couriers like DHL, FedEx, or local postal services).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Your Privacy Rights

In some regions (such as the European Economic Area and certain US states), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time by contacting us.

Access: Request copies of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Restriction: Request restriction of the processing of your data.

To exercise any of these rights, please contact us using the details provided below.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time in order to stay compliant with relevant laws or to reflect operational or legal changes. The updated version will be indicated by an updated "Effective Date" at the top of this policy and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.