Terms & Conditions

Effective Date: July 18, 2026

Welcome to Nails by Poonam. These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing or using this website, you agree to these Terms.

1. Products

We sell press-on nails and related beauty accessories.

We strive to display product colors, designs, and images as accurately as possible. However, actual colors may vary depending on your screen settings.

2. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Cancel any order
Refuse service
Limit quantities purchased
Correct pricing or product errors

If an order is canceled after payment, a full refund will be processed using the original payment method.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

4. Payments

We accept secure online payments through approved payment gateways.

Orders are processed only after successful payment confirmation.

5. Shipping

Estimated delivery timelines are provided for convenience only and may vary due to:

Courier delays
Weather conditions
Public holidays
Remote locations
Events beyond our reasonable control

We are not liable for delays caused by third-party logistics providers.

6. Returns & Refunds

Please refer to our separate Return & Refund Policy.

Due to hygiene reasons, certain products may not be eligible for return unless they are damaged, defective, or incorrect.

7. Product Use

Customers are responsible for following the usage instructions provided with the products.

We are not responsible for:

Allergic reactions
Improper application
Incorrect removal
Misuse of products

If irritation occurs, discontinue use immediately.

8. Intellectual Property

All content on this website, including:

Logos
Product photographs
Graphics
Videos
Text
Product descriptions
Website design

is the intellectual property of Nails by Poonam and may not be copied, reproduced, or distributed without prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access
Upload malicious software
Copy or exploit website content
Interfere with website functionality

10. Limitation of Liability

To the fullest extent permitted by law, Nails by Poonam shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

11. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, pricing, and availability are accurate. Errors may occasionally occur, and we reserve the right to correct them without prior notice.

12. Force Majeure

We are not responsible for delays or failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, strikes, pandemics, or transportation disruptions.

13. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts where the business is established.